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What is AI Campus Support?
AI Campus Support by LearnWise is an always-on AI assistance platform providing immediate support to students, faculty, and staff across entire educational institutions. The system is trained on your existing support content, connecting to websites, documents, and institutional systems to generate accurate answers at scale.
It answers technical support questions about Learning Management Systems and over 400 edtech applications through LearnWise's regularly updated knowledge library. Support is consistent across student portals, LMS, websites, SMS, and WhatsApp. The system delivers personalized responses based on user roles and contexts, with customizable workflows for special cases such as overnight visits for prospects or mental health inquiries from current students. Complex queries are escalated to human support teams automatically.
Deployment begins with training the AI on your existing support content and knowledge bases, with integrations across your institution's digital platforms for a unified support experience. Institutions using LearnWise have seen up to a 50% reduction in student support costs through smart triage that escalates only complex cases to relevant help desks.
Recommended Usage
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AI Campus Support is delivered as a web-based integration deployable across institutional websites, portals, LMS, SharePoint, Microsoft Teams, and ticketing systems. No installation or downloads required. Access is automatic through existing institutional logins. Works in any modern browser.
AI Campus Support deploys in 30 minutes across websites, LMS, SharePoint, or MS Teams. Setup is managed by the LearnWise implementation team alongside institutional IT. No coding required. Students, faculty, and staff access AI Campus Support automatically through their existing institutional logins.
LearnWise provides structured onboarding for every institution, including implementation support, admin training, and faculty enablement. Ongoing support includes a comprehensive knowledge base, on-demand webinars, and direct access to the LearnWise team.
Institutions receive direct support from the LearnWise team via email, along with access to a comprehensive self-service knowledge base. Dedicated customer success contacts support each institution throughout implementation and ongoing use. The AI assistant itself also provides 24/7 support to students, faculty, and staff inside their institutional platforms.
AI Campus Support is deployed exclusively through institutional platforms and is available only to enrolled students, faculty, and staff. It is not designed or available for home learning or parent use.
AI Campus Support Pricing
Paid Subscription
LearnWise AI is priced on an annual per-FTE basis, ranging from $2 per FTE for a single product up to $20 per FTE for the full suite of four products: AI Campus Support, AI Student Tutor, AI Feedback & Grader, and AI Faculty Assistant. The price is all-inclusive — every LLM, hosting, and RAG cost is absorbed by LearnWise, meaning there are no token limits, no overage charges, and no monthly billing surprises. Institutions can start with one product and add others at any time, paying only the pricing delta. Every plan includes white-glove implementation, LMS and 400+ edtech tool integrations, AI governance and compliance, data insights dashboards, and all future product updates. LearnWise also offers paid institutional pilots. Institutions with 50,000+ FTE have access to a separate enterprise track with volume-adjusted pricing, a named account executive, and a dedicated solutions engineer. For more information and a tailored quote, please contact the LearnWise team.
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